FAQ
Orders
- How Do I place return?
You can email us at: info@peaufresh.com within 30 days of receiving your order to place a return. Have your order number ready and we will gladly help you to place the return. For more information regarding your return request, please refer to our Return Policy page.
- When will my card be charged?
Your credit card will be charged as soon as your order is accepted and processed.
- How can cancel or change an order?
Please email us immediately at info@peaufresh.com if you need to cancel or change an order. If your order hasn’t been fulfilled we should be able to process your request.
- How can check the status of my order?
You can check the status of your order on the My Account page. It will be updated once your order has been processed and then again once it has been shipped.
Products
- Are PeauFresh products cruelty-free?
Yes, all our products are cruelty-free and ethically sourced. We do not test on animals. Our products do not contain preservatives, additives, mineral oils, parabens & sulfates. For more information regarding our ingredients, please refer to our Ingredients page.
- Where are PeauFresh products made?
To ensure quality and authenticity all our products are Made in Morocco.
- Where are PeauFresh products stocked?
We would like to reassure you that all our products are in stock in our fulfillment center located in Rhode Island, USA.
- What skin types are PeauFresh's products suitable for?
Our products are good for all skin types. However, if you have very sensitive skin you should test a small area first.
- Does PeauFresh sell wholesale?
Yes, for all wholesale inquiries. please email us at info@peaufresh.com for more details.
